Zitralia has a high commitment to clients to achieve the highest level of quality and satisfaction in their solutions.

Zitralia provides elaborate two-tier sales support, structured through its network of Certified Partners, the latter being those that offer first class support.

Basic Support
Basic Support is aimed at the resolution of issues concerning the operation and administration of Zitralia solutions and is offered through e-mail in a schedule of 8 x 5 (Monday to Friday, 8am-4p.m.).

Advanced Support
Advanced Support is aimed at the resolution of issues concerning the operation and administration of Zitralia solutions and is offered through email and telephone in a schedule of 24 x 7 (7 days a week, 24 hours a day).